Privacy Policy
Learn how we collect, use, and protect your personal information.
Our Privacy Commitment
At Framz, we believe in transparency and data minimization. We only collect what's necessary to provide excellent consulting services, and we never sell your data.
Privacy Policy
1. Information We Collect
Contact Information
When you inquire about our services or engage us:
- • Name, email address, and phone number
- • Company name and job title
- • Project requirements and business needs
Business Information
During consulting engagements:
- • Technical infrastructure details (cloud accounts, server configurations)
- • Business data for analysis (usage metrics, cost data, performance logs)
- • User requirements and specifications
- • Access credentials (securely managed and deleted post-project)
Website Usage Data
- • IP address and geolocation (country-level only)
- • Browser type and device information
- • Pages visited and time spent
- • Referral source
2. How We Use Your Information
- Provide Services: Deliver consulting services, manage projects, communicate about your engagement
- Improve Services: Analyze project outcomes to improve our methodologies
- Communication: Send project updates, service announcements, and relevant content (opt-out available)
- Legal Compliance: Meet contractual and legal obligations
3. Data Sharing and Disclosure
We Do NOT Sell Your Data
Framz does not sell, rent, or trade your personal or business information to third parties. Period.
Service Providers
We share data with trusted partners:
- • Cloud Infrastructure: AWS (hosting, storage)
- • Email: Transactional communications
- • Analytics: Google Analytics (anonymized)
All partners are bound by strict confidentiality agreements.
Client Projects
With written permission, we may use your project as a case study (with sensitive details anonymized).
Legal Requirements
We may disclose information if required by law to:
- • Comply with legal process
- • Protect our rights and property
- • Prevent fraud or illegal activity
4. Data Security
We implement industry-leading security measures:
- Encryption: TLS 1.3 for data in transit, AES-256 for data at rest
- Access Control: Role-based access, multi-factor authentication
- Confidentiality: All team members sign NDAs
- Secure Development: Code reviews, security testing, vulnerability scanning
- Compliance: GDPR and CCPA compliant
5. Data Retention
- Contact Information: Retained while you're a client, deleted 90 days after engagement ends
- Project Data: Deleted within 30 days of project completion
- Credentials: Deleted immediately upon project completion
- Financial Records: Retained for 7 years for tax compliance
6. Your Privacy Rights
GDPR Rights (EU Users)
Full details at GDPR Rights page
CCPA Rights (California Users)
- • Know what personal information we collect
- • Request deletion of your data
- • Opt out of data sales (we don't sell data)
- • Non-discrimination for exercising rights
Contact Us
Questions about how we handle your data?
- Email: privacy@framz.io
- Contact Form: Submit a Privacy Request
- Response Time: Within 30 days
Last updated: January 2025